Online Therapy Australia

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Welcome to Affordable Counselling Solutions

Forget ongoing subscription fees and over-the-top hourly rates. Getting help doesn’t need to be complicated or expensive.

ACS offers low fees and varied session times to keep therapy affordable and accessible.

Book online to speak to a Solution Focused Brief Therapist, with same day appointments, instant booking confirmation and free rescheduling online.

Book Online Now

Speak to a Solution Focused Brief Therapist today!

Solution Focused Brief Therapy is quickly gaining popularity around the world

Psychology Today suggests that Solution Focused Brief Therapy (SFBT) is one of the most effective ways to treat a wide range of psychological issues.

When compared to no treatment, treatment as usual and alternative treatments in this study, Solution Focused Brief Therapy was often found to achieve significantly superior outcomes.

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Is ACS right for me?

Yes! If you’re looking for:

  • easy, self managed online bookings
  • same day appointments
  • instant confirmation
  • free and flexible rescheduling
  • convenient on-the-go therapy, take a call whereever you are on your mobile
  • no complicated sign up questionnaires
  • no ongoing subscription fees
  • no need for doctor’s referral
  • after hours and weekend availability
  • no new client wait peridos
  • no need to drive
  • for therapy or as coaching support
  • availability of Afterpay.

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For new clients, a 1 hour session is recommended so there’s enough time to explore your needs and get the most out of your first call. Shorter 20 or 40 minute sessions are ideal for follow up calls, though they can be used for brief first calls too. Afterpay is available for 40 minute and 1 hour sessions.

20 mins $35

When you need brief support or a quick follow up

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40 mins $55

For a bit more time for your first call or follow up

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1 hr $75

Recommended for new clients in your first session

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The goal is to help you think differently.

Is Solution Focused Therapy right for me?

Yes! If you’re looking for therapy that:

  • can compliment your existing supports
  • intends to fast-track your healing and wellbeing
  • is suitable for a range of life situations and problems, and
  • supports you making changes and improvements in your life.
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Learn More
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Personal safety

If you, or someone is in serious danger

Call emergency services on Triple Zero 000

Free suicide prevention and domestic violence call centres are also available

24 hrs, 7 days a week

Lifeline Suicide Prevention Phone 13 11 14
Suicide Call Back Service Phone 1300 659 467
Phone 1800 RESPECT (1800 737 732) about Domestic Violence

FAQs

I would like to book, where are you located?

ACS is online bookings for phone calls only, anywhere in Australia. ACS does not have a physical office.

How do I prepare for my call?

Find a quiet place, free from distractions. Definitely no driving while talking. Use earphones for privacy. Expect a call from a private number.  

I need to reschedule my appointment

It’s free to reschedule your session.

Simply, click ‘Reschedule’ in your email and select another available date/time. It’s free and easy if you need to reschedule.

What areas do you service in Australia?

Choose your city when booking online. ACS is based in Australia, so it’s easy to accommodate minor time differences across Australia.

Do you do couples counselling?

ACS is currently for individuals only.

How many sessions do I need?

Book if you feel you need it. There are no requirements for the number of sessions.

Can I pay using Afterpay?

Yes. There are Afterpay links at the bottom of the Book page for 40 minute and 1 hour sessions only. Afterpay breaks up the fee into 4 easy, interest-free repayments. If using Afterpay, you will need to check your 40 minute or 1 hour session time is available first, by checking the booking calendar, then return to the Afterpay link to pay separately. You nominate your preferred booking date and time in the Notes section of the Afterpay payment link to receive your booking via email.

Do you process refunds?

Life happens and things pop up sometimes, that’s why you can reschedule your appointment online for free, with no questions asked. ACS understands you might feel unsure or nervous, just remember the reason why you booked and your hope for relief or change.

If you decide to request a cancellation and not reschedule, you’ll receive a refund minus a $20 fee to cover preserving your time slot and administrative costs. Refunds may take up to 7 business days to process. Completed sessions cannot be refunded.

Do you use private health or medicare?

No, sorry. ACS cannot process private health insurance or medicare transactions. Rather, the focus is on providing affordable and convenient pay-per-session support when you need it.

What is Solution Focused Brief Therapy like?

It’s a conversation about what you want guided by focused questions.

Who will call me from ACS?

ACS is run by Helen, a qualified Australian counsellor specialising in Solution Focused Brief Therapy. She will be the one calling you.